# Gladia Help Center

Get help and support on all things Gladia.

## Articles

- [🚀 Getting Started](https://support.gladia.io/article/getting-started)

## 🤗 Account Management

- [How to get the api key from my account ?](https://support.gladia.io/article/how-to-get-the-api-key-from-my-account)
- [How to request account deletion?](https://support.gladia.io/article/how-to-request-account-deletion)
- [How to share my gladia account with team members](https://support.gladia.io/article/how-to-share-your-gladia-account-with-team-members): Learn how to manage your Gladia account with a team using a shared email address.
- [How to manage my webhooks ?](https://support.gladia.io/article/how-to-manage-my-webhooks)
- [How Much Does Gladia Transcription Cost?](https://support.gladia.io/article/understanding-our-transcription-pricing-pv1atikh8y9c8sw7sudm3rcy): Learn about our simple and transparent transcription pricing model based on audio duration.
- [Credit-based billing](https://support.gladia.io/article/credit-based-billing): How Gladia credit-based billing works: prepaid wallet, auto top-up, and migration timelines for Free, Starter, and Pro plans. Growth and On-demand (Custom) accounts are not affected.

## 🙌 Speech-To-Text Best Practices

- [Handle audio with multi language speaker](https://support.gladia.io/article/handle-audio-with-multi-language-speaker)
- [Optimizing Transcription Performance by Specifying Probable Languages](https://support.gladia.io/article/optimizing-transcription-performance-by-specifying-probable-lang-w7bcwpdc0q5yyllhyfdc70zf): Learn how specifying probable languages can enhance transcription speed and accuracy by skipping the language discovery phase.
- [How to set up a custom vocabulary for better transcription accuracy?](https://support.gladia.io/article/how-to-set-up-a-custom-vocabulary-for-better-transcription-accuracy)
- [How can I correct a word that is often mistranscribed ?](https://support.gladia.io/article/how-can-i-correct-a-word-that-is-often-mistranscribed)
- [How to handle domain-specific jargon (medical, legal, technical)](https://support.gladia.io/article/how-to-handle-domain-specific-jargon-medical-legal-technical)
- [Troubleshooting Callback URL Errors for Transcription Services](https://support.gladia.io/article/troubleshooting-callback-url-errors-for-transcription-services-bglzqroklz7e1f8uzs7zdwhw): Learn how to troubleshoot and resolve callback URL errors in transcription services, including handling payload size issues and improving callback reliability.

## ⚡ Real-Time Transcription Best Practices

- [How to handle the Websocket connection ?](https://support.gladia.io/article/how-to-handle-the-websocket-connection)
- [How to detect speaker turn detection ?](https://support.gladia.io/article/how-to-detect-speaker-turn-detection)
- [How to deal with noisy or bad quality audio ?](https://support.gladia.io/article/how-to-deal-with-noisy-or-bad-quality-audio)
- [Handle Real-Time transcript events](https://support.gladia.io/article/handle-real-time-transcript-events)
- [How to combine real-time transcription with translation?](https://support.gladia.io/article/how-to-combine-real-time-transcription-with-translation)
- [Which Server for Live Transcription (EU or US)](https://support.gladia.io/article/which-server-for-live-transcription-eu-or-us)

## 🔄 Asynchronous Transcription Best Practices

- [Understanding the Gladia Transcription Process Breakdown](https://support.gladia.io/article/understanding-the-transcription-process-breakdown)
- [How to detect speakers and understand who said what?](https://support.gladia.io/article/how-to-detect-speakers-and-understand-who-said-what)
- [How can I use callbacks with this API?](https://support.gladia.io/article/how-can-i-use-callbacks-with-this-api)
- [How to set up webhooks for real-time notifications?](https://support.gladia.io/article/how-to-set-up-webhooks-for-real-time-notifications)
- [How to upload large files efficiently?](https://support.gladia.io/article/how-to-upload-large-files-efficiently)
- [Dual-channel or Multiple channels transcription](https://support.gladia.io/article/dual-channel-or-multiple-channels-transcription)
- [Export SRT or VTT caption files](https://support.gladia.io/article/export-srt-or-vtt-caption-files)

## 🧠 Audio Intelligence Features

- [How to translate my transcription ?](https://support.gladia.io/article/how-to-translate-my-transcription)
- [How to finetune translations ?](https://support.gladia.io/article/how-to-finetune-translations)
- [How to summarize my transcription ?](https://support.gladia.io/article/how-to-summarize-my-transcription)
- [How to chapterize my transcription?](https://support.gladia.io/article/how-to-chapterize-my-transcription)
- [How to detect sentiment in a transcription?](https://support.gladia.io/article/how-to-detect-sentiment-in-a-transcription)